Mine & Yours

I can not speak highly enough about my experience with Mine and Yours. The customer service was exceptional. From ths first phone call with Shaye and the many emails back and forth with Ranaa. The interactions were professional and timely yet so warm, friendly and personal. The items I ordered were in beautiful condition, packaged with care and included a lovely personalized note. Ranaa really went above and beyond in her care and concern and accommodations with my purchases. I will forever be a customer of Mine and Yours.

My bf who has no experience buying luxury handbags came in to find me a gift here. The bag he was sold was in pretty horrible condition, which he was unaware of. It was such a great birthday surprise but upon closer inspection I realised this bag wasn't what it seemed. There was a sticky residue between the pockets and if you were to look inside you'd have to peel the pockets open (cringe), the paint that was used for touch-ups had bubbled, was patchy and was used over top of the silver hardware, there were strange white marks around the lip of the pockets, a circular handle mark from poor storage of the bag, and the inside was dirty, covered in debris and what I assume to be makeup from the previous owner. My boyfriend tried to contact the store manager several times but they never got back to him. He spent a lot of money on this Louis Vuitton bag and I was shocked that Mine & Yours would sell a bag in such poor condition and even more surprised they didn't disclose it had been painted or that there was water damage, etc. I thought that Mine & Yours would have better standards for bag resale and would be more customer focused.

This will be the second time that I have visited the store. I brought in five pairs of shoes, Christian Dior, Louis Vuitton, Christian Louboutin Prada so this is the first time they wanted to give me for five pairs of shoes 900 five pairs it was an excellent condition ,may be if I wore once and the sales rep told me that the shoes don’t really hold the value as much as the bags OK so I looked around the store same namebrand and shoes. We’re going for to 450 and 300 to 500 , had Chanel bags 5000 and had a scratch on it that were the same price at the Chanel for a 5400 brand new in the box from Chanel so basically you can buy brand new and that they had scratches in Warren OK so this year I brought in a I brought it in a bag excellent condition big namebrand $250. I seen the name same name brand, there and they wanted like 1000 to 2000. So I got my stuff back and I went to the turnabout on Main Street and they gave me 30% more